Terms and Conditions
Effective Date: 2025

Welcome to Eleser. These Terms and Conditions govern your use of our website (www.eleser.in) and the services we provide. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Scope of Services

Eleser provides interior design consultation, 3D design services, full-service interior design, and project execution. Our services are subject to availability and may change without prior notice.

2. Payment Terms

• Prices for our services are detailed on our website or as agreed upon in a contract.
• A non-refundable advance payment may be required before work begins.
• Full payment must be made before final delivery of designs or project completion.
• Late payments may result in project delays or additional fees.

3. Project Timelines & Delivery

• Estimated timelines for project completion will be communicated at the start.
• Delays due to unforeseen circumstances (e.g., material shortages, third-party vendor issues) are not the responsibility of Eleser.
• Clients must provide timely approvals and feedback to avoid delays.

4. Client Responsibilities

• Clients must provide accurate space measurements and any necessary documents.
• Clients must communicate their preferences clearly and respond promptly to design approvals.
• Any changes requested after approval may incur additional charges and extend project timelines.

5. Intellectual Property

• All designs, drawings, and concepts provided by Eleser remain our intellectual property unless explicitly transferred in writing.
• Clients may not reproduce, distribute, or modify our designs without prior consent.

6. Third-Party Vendors & Liability

• Eleser may recommend third-party vendors (e.g., furniture suppliers, contractors). We are not responsible for their services, quality, or delays.
• We disclaim liability for damages, defects, or delays caused by third parties.

7. Cancellations & Refunds

• Cancellation requests must be made in writing.
• Any non-refundable deposit paid will not be returned.
• Refunds, if applicable, will be processed based on work completed up to the cancellation date.

8. Privacy Policy

• Your personal information is protected as per our Privacy Policy.
• We do not share client data with third parties without consent.

9. Dispute Resolution

• Any disputes will first be attempted to be resolved amicably.
• If unresolved, disputes will be subject to arbitration in [City, State] under applicable laws.
• Jurisdiction for legal disputes shall be [Insert Jurisdiction].

10. Changes to Terms

• Eleser reserves the right to update these terms at any time.
• Continued use of our services after updates implies acceptance of the new terms.

11. Contact Information

For any queries regarding these Terms and Conditions, contact us at:
Email: hi@eleser.in
Website: www.eleser.in

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.